Course Curriculum

    1. Welcome!

    2. What is a Tourist Refund?

    3. Test One

    1. What is Duty-Free Voucher?

    2. Pitching to the Customer

    3. Roleplay Exercise

    4. Test Two

    1. Upselling Pro-Tips

    2. Test Three

    1. Becoming a utu Ambassador!

    2. Test Four

About this course

  • 11 lessons
  • 0 hours of video content

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